Notice must be submitted via email, to your Andiron Program Manager. Notice is considered submitted upon Andiron receipt.
45 days or more notice prior to program session: No cancellation or rescheduling fee. Any fees previously paid will be returned to you in full or credited to your next event or purchase, minus any assessment fees taken at that stage or due for the next event.
Within 45 days of program session: A refund will be processed, minus a $200 administrative fee and all assessment fees. Refunds are then provided as follows:
- Within 30-44 days of program session: Receive a refund of 75% of price paid minus fees
- Within 14 days of program session: Receive a refund of 50% of price paid minus fees
- Within 7 days of program session: Receive a refund of 25% of price paid minus fees
- Repeat cancellations will result in no refund.
Andiron reserves the right to reschedule a certification date. In the event of this occurring, you will be offered the choice between the new date or a full refund. Participants understand that in the event Andiron needs to transfer their registration to another intake of the same course or change the schedule there will be no additional cost incurred to them. Participants will not hold Andiron liable for the change in schedule.
Requests to transfer must be made forty five (45) days prior to the program session. One (1) transfer request is allowed within twelve (12) months of the initial course commencement date. All payment received will be applied to the new Certification Cohort. Participants are required to pay the Program fee difference if any, or to redo any pre-work assignments (if required) to gain admission to the transfer program.